Privacy policy
En Artesanias Dora, tu privacidad es importante para nosotros. Esta política describe cómo recopilamos, usamos y protegemos tu información personal cuando visitas nuestra tienda, realizas una compra o te comunicas con nosotros. Al usar nuestros servicios, aceptas las prácticas descritas en esta política.
Información que Recopilamos
Podemos recopilar la siguiente información personal:
• Información de contacto: nombre, dirección, teléfono y correo electrónico
• Información de pago: detalles de tarjeta de crédito o débito procesados de forma segura
• Información de cuenta: nombre de usuario, contraseña y preferencias
• Información de transacciones: artículos comprados, historial de pedidos y devoluciones
• Información del dispositivo: dirección IP, tipo de navegador y datos de uso
Cómo Usamos Tu Información
Usamos tu información para:
• Procesar y enviar tus pedidos
• Comunicarnos contigo sobre tu cuenta o pedidos
• Mejorar tu experiencia de compra
• Cumplir con obligaciones legales
• Proteger contra actividad fraudulenta
Tus Derechos
Dependiendo de donde vivas, puedes tener derecho a acceder, corregir o eliminar tu información personal. Para ejercer estos derechos contáctanos en kj_db@yahoo.com.
Cambios a Esta Política
Podemos actualizar esta política ocasionalmente. Los cambios serán publicados en esta página con la fecha de actualización.
Contacto
Si tienes preguntas sobre esta política escríbenos a kj_db@yahoo.com
Artesanias Dora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Artesanias Dora is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
We may collect or process the following categories of personal information depending on how you interact with the Services:
• Contact details including your name, address, billing address, shipping address, phone number, and email address
• Financial information including payment card information and transaction details
• Account information including your username, password, and preferences
• Transaction information including items you view, purchase, return or exchange
• Communications with us including customer support inquiries
• Device information including your IP address and browser details
• Usage information including how and when you interact with the Services
How We Use Your Personal Information
We may use your personal information to:
• Provide, tailor, and improve the Services
• Process payments and fulfill your orders
• Send marketing and promotional communications
• Detect and prevent fraud and protect security
• Communicate with you and provide customer support
• Comply with applicable legal obligations
How We Disclose Personal Information
We may disclose your personal information to third parties including Shopify and other service providers who perform services on our behalf, business and marketing partners, and as required by law.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information visit the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en.
Third Party Websites and Links
The Services may provide links to third party websites. We are not responsible for the privacy or security of those sites.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority.
Security and Retention
We take reasonable measures to protect your personal information. How long we retain your information depends on factors such as maintaining your account, providing Services, and complying with legal obligations.
Your Rights and Choices
Depending on where you live you may have the right to access, delete, correct, or port your personal information, and to opt out of targeted advertising. To exercise these rights contact us at kj_db@yahoo.com or visit https://privacy.shopify.com/en.
Managing Communication Preferences
You may opt out of promotional emails at any time by using the unsubscribe option in our emails.
International Transfers
We may transfer, store and process your personal information outside the country you live in in accordance with applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the effective date.
Contact
If you have questions about this Privacy Policy or would like to exercise any of your rights please email us at kj_db@yahoo.com.